Service
Service & Parts
We put a lot of effort in the quality of our products. If, nevertheless, you have a question concerning service, please find the answers to the most frequently asked questions here.
Assembly video
You can install and assemble your own WISA XS concealed toilet system in 3 simple steps. Than it is finished and ready to use.The WISA product warranties give you peace of mind that all will be well for the coming ten years!
Replace parts
In the event that service is required, parts can easily be removed from the reservoir. The clamp, the flush valve and the hydraulic float valve can be removed with simple actions.
Float valve problems
Float valve problems
If the reservoir fills up more slowly than usual, the membrane in the float valve may need to be replaced or the filter in the float valve may need to be cleaned. This can be done with a few simple steps.
BIM with WISA
BIM with WISA
BIM is a tool that promotes chain collaboration with the result that construction can be done more efficiently and faster. WISA strives to make a large part of its range available for application in BIM. We are happy to offer you these BIM files here.
Concealed cisterns systems
View the exploded view images of concealed cisterns.
Exposed cisterns
View the exploded view images of exposed cisterns.
Frequently Asked Questions
Do you have a question about WISA products or services? Here you will find the answers to various questions. View the frequently asked questions. Is your question not listed? Then ask your question by e-mail to infonl@fluidmaster.com. Our staff will gladly help you. f you prefer contact by telephone, please call +31 (0)26 362 90 20.